Shipping Delivery Times
Look at the delivery map below to show the estimated number of days for delivery. Ground shipping is not guaranteed. Please note the ship date does not count towards the number of days for delivery. Orders are processed usually within 24-48 hours of receipt, but often earlier. Neither Virginia Toy and Novelty Company nor any shipping company are responsible for any delays in shipping caused by weather-related issues.
If you require a specific delivery date, you should use air delivery options and let us know so we can accommodate your request. We can usually have the product delivered on the next day, if overnight delivery is used and the order is placed before 2:00 PM EST. Please call if you have any special requests or to ask if your order can ship by a certain time.
Cost of shipping depends on weight, dimensions, and distance of the package being shipped. The minimum charge is $7.95. Expedited (next day air, second day air, etc) will cost more. An estimate can be determined in your shopping cart online before you check out (you can access your shopping cart by clicking the View Cart button at the top of the page). A basic rule of thumb is to expect about 12-25% of your order amount (applies to regular price) as a guide for ground shipping. This is just an estimate!
UPS & FedEx 3rd Party
If you have your own UPS or FedEx Account number you wish to bill the shipping charges to, please call us and we will be able to assist you further.
REFUSED or UNDELIVERABLE SHIPMENTS:
Shipments refused or deemed undeliverable by either UPS, FedEx or USPS are subject to a 25% restocking fee plus the shipping charges (both to the customer and return to us) associated with sending your order. PLEASE NOTE: Timely deliveries of product hinges on UPS, FedEx or the USPS keeping to their posted shipping schedules. Rarely, but on occasion, deliveries are delayed due to "Acts of God", such as poor weather. If an "Act of God" is blamed by the shipping company for a delayed delivery and you miss your required in hands date, we will allow you to REFUSE the order (for that reason only), and offer a refund for the cost of MERCHANDISE only. Shipping charges (both directions) will NOT be refunded.
Please note, shipments delivered to residential addresses do not require a signature. Please make sure you will be home at the estimated delivery date or make prior arrangements for delivery. Signature required at delivery can be added at additional fees. If signature is not requested, Virginia Toy and Novelty will not be held responsible for any packages tracked as delivered. Customer will be responsible for filing any claims with shipping carrier for damages or missing packages. If your package is damaged upon delivery, contact the shipping carrier as soon as possible to file the claim.